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  1. What are your delivery areas?

    In addition to local flower delivery in Douglasville, Georgia (GA), Frances Florist provides floral delivery services to the following nearby areas:

    • Atlanta, Georgia (GA)
    • Austell, Georgia (GA)
    • Dallas, Georgia (GA)
    • Hiram, Georgia (GA)
    • Mableton, Georgia (GA)
    • Powder Springs, Georgia (GA)
    • Villa Rica, Georgia (GA)
    • Winston, Georgia (GA)

    In addition to local flower delivery in zip code 30134, Frances Florist provides floral delivery services to the following nearby zip codes: 30106, 30122, 30127, 30132, 30134, 30135, 30141, 30157, 30168, 30180 and 30187.

    Need a delivery to a location not listed? Contact us and we will try to make it happen for you!

    Have a special request or occasion you are planning to celebrate? Reach out to us and let’s work together to create a special floral look and feel for the event.

    No matter how big or how small the occasion, we deliver smiles every day through the gift of flowers.

  2. What is your same day delivery cutoff?

    We ask that all customers requesting same day delivery place their orders by 12:00 p.m. noon EST.

  3. Will the flowers be fresh and how do I care for them?

    We use only the freshest flowers for each carefully prepared arrangement. Sometimes the flowers have yet to bloom, adding to the length of time during which they will be enjoyed.

    If you have any questions regarding care of your flowers, don’t hesitate to reach out to us.

    Proper care can lengthen the longevity of flowers, so please be sure to replenish the water regularly.

    Also, try to change the water every 2-3 days to extend the life of your flowers.

  4. Can I ask for a special request on my order?

    Yes, of course! Please include any special requests in the notes section of your order and we will do our best to accommodate.

  5. What types of safety protocols do you observe during delivery?

    We utilize contact free delivery, notifying the recipient upon delivery so the arrangement may be collected promptly.

  6. Will there be any flower or vase substitutions?

    Yes, that may be necessary, as some flowers and containers may be out of stock based on a variety of factors such as supply issues and seasonal changes.

     We will strive to maintain the overall look and integrity of your order, but it may be necessary to substitute some flowers or the container as needed.

    We appreciate your patience and understanding in these sometimes challenging times.

  7. What are your hours?

    We are open 9 – 5 Monday- Friday and 9 – 12 Saturday.

     We are currently closed on Sundays.